Shipping Policy

Shipping policy

Delivery Options: We offer Standard Shipping (3-5 business days) and Express Shipping (1-2 business days). Charges will be calculated at checkout.

Order Tracking: You'll receive a tracking number via email once your order is shipped.

Cancellation Policy: If you wish to cancel your order, please contact us immediately at help@freshleafteas.in We'll do our best to accommodate your request if the order hasn't been processed and shipped.

Returns Policy

Returns: We value the safety of our customers. Due to health and safety considerations, we're unable to accept returns or exchanges of products once they've been opened. You can return unopened items within 24 hours of delivery for a full refund.

Refunds: After we receive and inspect your returned item, we'll process your refund to your original payment method.

Damaged Items: If you receive a damaged product, please contact us immediately. We will arrange for the return of the item and send a replacement or issue a full refund as per your preference.

Returning an Item: Email us at help@freshleafteas.in with your order number and product details to initiate a return.

Queries: Contact us at help@freshleafteas.in or text us at +91-9041441277 for any questions.

We're always here for you. We strive to make your experience with us as enjoyable and hassle-free as possible. Your satisfaction is our top priority, and we appreciate your trust in us. Thank you for choosing Freshleaf!